Relationship Manager

XTransfer B.V.
Customer Service, Sales & Business Development
Shanghai, China
Posted on Thursday, February 8, 2024
Job Description:
- Manage partnerships with existing financial institutions to review success factors and hold periodic meetings to facilitate compliance communication, product enhancement, operation optimization, marketing, etc.
- Assist the FI team in the Know Your Customer (Including Customer Due Diligence, FATCA/CRS, etc.) and account opening process.
- Assist FI team to ensure project deliverable in terms of channel integration and optimization are executed with quality and timely in close cooperation with relevant internal teams.
- Swiftly act on clients requests by directing them to the relevant party and follow up.
The Successful Applicant
- Previous experience (2-3 years) in a comparable role within the banking sector focused on Financial Institutions clients and/or with one or more relevant banking products for FIs (e.g. Transaction Services, Financial Markets, etc.)
- Ambitious professional with Bachelor’s or Master’s degree.
- Solid interpersonal skills, logical thinking and analytical skills
- Problem solving attitude
- Good representative of the team, both internally and externally
- Highly organized and able to manage multiple priorities, enjoys working in a fast-paced and dynamic environment
- Fluency in English, both spoken and written
- This role is based in Shanghai

